Refund Policy
Refund Policy
Refund Policy for Lucid Visions Store
Last Updated on 05-01-2024
- Refund Period:
- Products can be returned for a refund within 30 days of receipt.
- Return Conditions:
- Products must be returned in unused condition, in the original packaging, with all labels and accessories.
- We provide a full refund for each returned item, provided that it is returned in the same condition as it was at the time of receipt. If an item is in any way damaged, soiled, laundered, altered, or worn (other than to try it on), and the value of the item is diminished, we reserve the right to deduct an amount from your refund corresponding to the reduced value of the item. Therefore, please handle the items with care.
- Refund Method:
- Refunds will be processed to the original payment method unless otherwise specified.
- Excluded Products:
- Certain products, such as personalized or custom-made items, may not be eligible for returns and refunds.
- Return Procedure:
- To initiate a return, please contact info@lucidvisions-store.com and fill in the return format. Read our Return Procedure page for further information.
- Shipping Costs:
- Customers are responsible for return shipping costs unless otherwise stated.
- Inspection of Returned Products:
- Returned products may be inspected before a refund is processed.
- Refund Timeline:
- Refunds will be processed within 14 days after the returned product is received.
- Customer Service Contact:
- For inquiries or assistance regarding returns and refunds, please contact info@lucidvisions-store.com.
- Changes to the Refund Policy:
- Lucid Visions Store reserves the right to modify this refund policy at any time. Customers will be informed of any updates.